Accessibility

The Toyota Amphitheatre strives to make our venue and live experiences inclusive and accessible. If you have additional questions or need information not covered below, please contact us before your visit at (530) 743-5200, Monday through Friday from 9:00 am to 5:00 pm, or email us at toyotaamphitheatre@livenation.com. The box office opens at 12PM on show days.

Arrival & Accessible Entrances: 

The main entrance to the Toyota Amphitheatre is wheelchair accessible.

Restrooms: 

All restrooms at the Toyota Amphitheatre are wheelchair accessible.

Ticketing: 

Tickets located in our accessible section can be purchased online at livenation.com. Our box office is not equipped to take ticket orders over the phone and our website is the only method to purchase tickets.  

We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.

To find tickets in the Accessible Seating Area of the Toyota Amphitheatre, select the Filters icon on the upper right of the page where you see available tickets. You will be shown your seat location once the ticket is selected. 

Accessible Parking and Drop-off Location: 

Accessible parking is located in A Lot directly in front of the box office. Let the parking staff know that you need accessible parking and they will direct you to this lot. You need to have an accessible placard in order to park in this lot, but please be advised that parking is limited.  

If you wish to drop off a member of your party, please drop them off at the main entrance.

Medication Needs:

If you need to enter with prescribed medication to be taken during the event, the Toyota Amphitheatre requires that all medication be in its original container with a name that is verifiable with a photo ID. Please only bring what is required for the duration of the event. The Toyota Amphitheatre cannot store any type of medication. Over-the-counter medication must be in its original packaging.  

Dietary Needs: 

The Toyota Amphitheatre takes pride in offering a variety of choices for guests with special dietary needs. You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests.  

Service Animals: 

At the Toyota Amphitheatre, we have specific guidelines to ensure all guests, and their service animals are supported throughout their visit. 

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. The Toyota Amphitheatre employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations. 

Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.

Sign Language Interpretation:  

The Toyota Amphitheatre offers sign language interpretation upon request only. Requests for interpreters must be received at least two weeks before the event date.  

Please make your request by email to toyotaamphitheatre@livenation.com or call (530) 743-5200 and include how many in your party need interpretation and the ticket type you have. Interpretation requests are subject to the availability of an interpreter. 

Assistive Listening Devices:

Please see a member of the guest services team upon your arrival. They will provide you with an Assisted Listening Device in exchange for an ID that will be securely held in the box office.  

Mobility Device Storage: 

Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team. There is limited electrical connectivity in the venue, please contact us prior to your visit for more information.